Last Updated: January 2024

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

This Privacy Policy describes how Virtu Financial Inc. ("we", "us", or "our") collects, uses, and shares your personal information when you use our cryptocurrency trading platform. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register for an account, we collect the following information:

  • Full name and email address
  • Phone number and country of residence
  • Government-issued identification for KYC verification
  • Payment and wallet information
  • Transaction history and trading data

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our trading services
  • To verify your identity and prevent fraud
  • To process your transactions and send confirmations
  • To communicate with you about your account and our services
  • To comply with legal obligations and regulatory requirements
  • To send you marketing communications (with your consent)
  • To detect, prevent, and address security issues

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who help us operate our platform
  • Legal Requirements: When required by law or to respond to legal processes
  • Business Transfers: In connection with any merger, sale, or acquisition
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • 256-bit SSL encryption for data transmission
  • Multi-factor authentication (MFA)
  • Regular security audits and penetration testing
  • Secure data centers with 24/7 monitoring
  • Cold storage for the majority of digital assets

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent for marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: admin@virt.com

Address: Your Company Address

Have Questions?

Our support team is here to help you with any privacy concerns

Contact Support